Timivra Terms and Conditions

1. About these Terms

These Terms and Conditions (“Terms”) govern your access to and use of Timivra’s websites, web applications, student productivity tools, subscriptions, website-blocking products, and other services that refer to these Terms (collectively, the “Services”).

The Services are owned and operated by Fatiha One Limited, trading as Timivra (“Timivra”, “we”, “us”, or “our”), a company incorporated in Nigeria.

Contact: info@timivra.com

By creating an account, accessing the Services, or purchasing a subscription, you agree to these Terms and the applicable Privacy Policy, Cookie Policy, and Refund and Cancellation Policy. If you do not agree, do not use the Services.

These Terms are subject to any mandatory consumer, privacy, data-protection, or other rights that cannot lawfully be excluded or restricted.

2. Eligibility and account registration

2.1 Minimum age

Timivra accounts are intended only for individuals aged 16 or older. By registering or using an account, you confirm that you meet this minimum age requirement and that the information you provide is accurate.

Individuals under 16 must not create or use a Timivra account. If we learn that an account is being used in breach of this restriction, we may restrict access, suspend the account, or take appropriate deletion steps in accordance with applicable law.

Users aged 16 or 17 must obtain any parental or guardian authorisation required by the laws applicable to them. Timivra does not currently operate a dedicated parental-verification or verified parental-consent workflow.

At registration, Timivra requires a date of birth. Accounts for individuals under 16 are blocked in the signup interface and rejected by our servers. Users aged 16 or 17 must confirm that they have any parental or guardian authorisation required where they live. Providing false age information is a breach of these Terms.

A separate competition, promotion, or event may have its own eligibility requirements. Those rules do not change the minimum age for a Timivra account.

2.2 Account information

You must provide accurate registration information and update it when reasonably necessary. You must not impersonate another person, create an account using information you are not authorised to use, or misrepresent your age.

You are responsible for keeping your login credentials secure and for activity carried out through your account, except to the extent that applicable law provides otherwise or the activity results from circumstances for which you are not legally responsible.

Notify info@timivra.com promptly if you suspect unauthorised access or account compromise.

2.3 Parents, guardians, and account access

Timivra does not currently provide a separate logged-in parent account or dedicated parental dashboard.

A parent, guardian, or another person may be able to view information in a student’s account if they use the student’s Timivra credentials or access a device on which the account is already signed in. Depending on the available features, this may expose study activity, habits, schedules, mood entries, and other content visible within that account.

Timivra does not represent that it independently sends a parent a separate data feed or provides verified parent-only access through a dedicated dashboard.

Users should protect their credentials, sign out on shared devices, and understand the implications of sharing access. Parents and guardians must respect applicable law and the account holder’s privacy.

3. The Services

Timivra provides digital productivity, study-support, planning, and related tools. Depending on the current product version, subscription plan, and availability, the Services may include:

• Habit tracking, focus timers, planners, and timetables.
• Notes, flashcards, academic tracking, assignments, and exam planning.
• Study analytics, progress information, mood tracking, and mood history.
• AI Study Assistant, document-based quizzes, assignment breakdowns, and exam-revision tools.
• AI Money Coach and money-planning tools.
• Scholarship information, CV tools, skills and reading resources, job information, and semester-preparation resources through Summer Hub.
• Religious or motivational quotes based on a user’s selected preference.
• Referral programmes and cash rewards subject to separate programme rules.
• Cloud synchronisation across supported devices.
• Website-blocking tools or extensions offered as separate products, where available.

Feature availability and limits may vary by plan, geography, device, and product version. The current live pricing page and checkout disclosures determine the plan, limits, billing period, and price offered at the time of purchase.

Gmail or inbox-triage integration is not currently an active production feature. References to it must not be treated as a promise of availability unless Timivra announces that it has been re-enabled.

We may introduce, modify, suspend, or discontinue features for technical, security, legal, or product reasons. We will not use this right to avoid remedies required by consumer law or to remove a paid service in a way that unlawfully prejudices your rights.

4. Educational and informational limitations

Timivra is a productivity and study-support service. It is not a school, university, examination board, accredited educational institution, medical provider, therapist, lawyer, tax adviser, or regulated financial adviser.

We do not guarantee particular grades, examination results, admissions, scholarships, employment, income, productivity, or wellbeing outcomes. Results depend on factors outside our control, including the accuracy of user input, external requirements, individual effort, and third-party decisions.

You are responsible for checking important information, meeting deadlines, and following the rules of your school, university, employer, or other relevant institution.

You must not use Timivra to facilitate cheating, plagiarism, impersonation, unauthorised collaboration, or other academic misconduct. AI-generated work should be reviewed and used only in ways permitted by the applicable academic rules.

5. AI-powered features

5.1 AI processing

Certain features use Google Gemini through an API called by Timivra’s backend. Depending on the feature, prompts, document text, and related information may be processed to generate study explanations, quizzes, revision assistance, assignment breakdowns, money-planning suggestions, or other outputs.

AI responses may be inaccurate, incomplete, outdated, biased, or unsuitable for your circumstances. You must independently verify important information before relying on it.

5.2 No professional advice

AI Money Coach provides general educational and planning assistance. It is not a substitute for personalised regulated financial advice, investment advice, tax advice, or professional assessment.

Study and academic outputs are not guaranteed to match your syllabus, marking scheme, teacher’s expectations, or current academic requirements. Do not rely on AI-generated information as the sole basis for significant financial, academic, legal, medical, or other high-impact decisions.

5.3 User responsibilities

Do not submit information you are not authorised to disclose. Remove unnecessary personal, confidential, financial, medical, or third-party information from prompts and documents wherever possible.

You must not use AI features to generate unlawful content, infringe rights, violate privacy, harass others, or facilitate fraud or wrongdoing.

AI-provider retention and training arrangements are subject to the provider terms and configuration applicable to the relevant API. Timivra does not promise that submitted information is never retained or never used for service improvement unless that position has been verified and can be substantiated.

5.4 AI moderation and acceptable use

All Timivra AI features (Basic and Pro), including Study Assistant, Basic AI Help, document quizzes, assignment and exam tools, Money Coach, and other Gemini-backed features, are limited to study help: explaining, revising, quizzing, planning, and summarising school material. They are not therapists, romance coaches, or sources of adult content or how-to instructions for harm.

You must not use AI features to seek self-harm or suicide methods; pornographic, erotic, or sexual content or advice (sexual content involving anyone under 18 is strictly prohibited with no academic exception); instructions for serious violence, weapons building, or illegal drug manufacturing; or scam or social-engineering scripts intended to harm others. Timivra may refuse such requests, replace unsafe outputs, and apply Gemini safety settings plus automated pre- and post-checks.

If you are in distress, Timivra AI may show a care message and links to real help resources; it does not provide clinical mental-health care. Academic discussion of sensitive topics may be allowed only when clearly for schoolwork and kept non-graphic and non-instructional for harm. Off-topic or prohibited requests may receive a short refusal such as “I can only help with study topics.”

These rules apply in addition to the 16+ age requirement. Demos that disable AI remain disabled. Misuse may result in refusal of the request and, where appropriate, account or access restrictions.

6. User content and uploaded documents

“User Content” means information, documents, notes, prompts, reflections, and other material you submit to or create through the Services.

You retain the rights you own in your User Content. You grant Timivra a limited, non-exclusive permission to host, store, reproduce, transmit, and process that content to the extent reasonably necessary to provide the Services, synchronise your account, generate requested outputs, maintain security, provide support, and comply with law.

This permission does not transfer ownership of your User Content to Timivra. It continues only as reasonably necessary for the relevant purposes, subject to legal retention requirements, backups, dispute resolution, and other lawful grounds explained in the Privacy Policy.

You confirm that you have the rights and permissions required to upload or use the content. Do not upload material that infringes intellectual-property rights, unlawfully discloses another person’s information, or violates confidentiality obligations.

Keep separate copies of important documents. We do not guarantee that every item will remain available indefinitely or that cloud synchronisation will never fail.

7. Subscriptions, prices, and payments

7.1 Plans and prices

Timivra may offer Free, Basic, Pro, or other plans. The features, limits, prices, currencies, and billing periods applicable to a purchase are those clearly shown at checkout when the order is placed.

The current website subscription model uses Paystack for Nigerian checkout and Paddle for international checkout. Google Play Billing and Apple in-app purchases are not the primary payment model for the current website subscriptions. If you purchase through a mobile app store in the future, separate store terms and billing procedures may apply.

7.2 Recurring billing

Monthly and yearly Basic and Pro subscriptions may renew automatically. The applicable checkout must display the price, billing period, renewal terms, and cancellation instructions before you pay.

By purchasing an auto-renewing subscription, you authorise the applicable payment provider to charge your selected payment method according to the terms shown at checkout and the provider’s process.

You are responsible for cancelling before the next renewal if you do not want another billing period, subject to applicable law. Cancellation generally stops future renewals but does not, by itself, create a right to a refund for a period already paid for.

7.3 Payment providers

Paystack processes Nigerian website subscription payments. Paddle supports international website checkout. The provider shown on your checkout or receipt may process payments, issue receipts, manage parts of a subscription, or handle certain refund requests.

Paddle’s seller or merchant-of-record status depends on the applicable checkout, receipt, and contractual arrangement. Timivra does not represent that Paddle is the merchant of record for every transaction.

You may be subject to the payment provider’s terms and privacy notice when using its services.

7.4 Cancellation and refunds

Cancellation and refund requests are governed by the Refund and Cancellation Policy. Nothing in these Terms removes mandatory statutory rights, including applicable cooling-off, withdrawal, refund, or remedies for non-conforming digital services.

Deleting your Timivra account and cancelling a recurring subscription are distinct actions. Our account-deletion process attempts to cancel Timivra-managed subscriptions where our systems can do so, including linked Paystack subscriptions. Paddle cancellation may require a separate action through the relevant account, receipt, or Paddle instructions. If a renewal continues after deletion, contact the payment provider and info@timivra.com promptly.

8. Referrals, cash rewards, and promotions

Referral rewards and promotional activities are governed by the rules presented for the specific programme. Those rules may specify qualifying transactions, eligibility, reward amounts, verification, holding periods, payout timing, geographic restrictions, disqualification, and appeal procedures.

A referral reward is not guaranteed merely because a person registers through a referral link. Unless the programme rules say otherwise, a reward may depend on a qualifying paid transaction, fulfilment of stated conditions, and completion of fraud-prevention checks.

You must not create fake accounts, use stolen payment methods, misrepresent referrals, manipulate tracking, or use spam or misleading advertising to obtain rewards.

We may investigate and withhold or reverse rewards where there is a reasonable basis to suspect fraud, a chargeback, an invalid referral, or a breach of programme rules. We will not withhold a reward arbitrarily where it has validly been earned and is legally due.

9. Acceptable use

You must not:

• Break applicable law or violate another person’s rights.
• Attempt unauthorised access to accounts, systems, databases, or infrastructure.
• Circumvent security measures, plan restrictions, or usage limits.
• Introduce malware or interfere with the availability or security of the Services.
• Copy, resell, scrape, or commercially exploit the Services beyond what is permitted by law or by our written permission.
• Reverse engineer or decompile software except to the extent applicable law expressly permits it.
• Use the Services for harassment, fraud, impersonation, unlawful disclosure, or other wrongdoing.
• Abuse AI features, referral programmes, promotions, or payment systems.

We may investigate suspected violations and take proportionate action, including a warning, restriction, suspension, or termination. Where reasonably practicable and legally permitted, we will explain significant action and provide a route to contact support.

10. Intellectual property

The Timivra name, logos, branding, software, interface, website design, original text, graphics, and other materials are owned by Fatiha One Limited or its licensors and are protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Services for their intended purpose. This licence does not transfer ownership of the platform, software, brand, or underlying intellectual property.

You must not reproduce, distribute, modify, or commercially exploit protected material except where permitted by law or authorised by us.

If you believe material on Timivra infringes your intellectual-property rights, contact info@timivra.com with sufficient information to identify the material and explain your claim.

11. Third-party services and external information

The Services may rely on third-party providers for hosting, authentication, synchronisation, AI, payments, or other functions. External websites may also be linked through scholarship, job, educational, or other information features.

Third-party services may have separate terms and privacy practices. Timivra does not control all third-party services or guarantee that external information remains accurate or available. This does not exclude responsibility for Timivra’s own legal obligations, representations, or failures.

Verify important scholarship, employment, financial, educational, or other external information with the original provider before acting on it.

12. Availability and changes

We take reasonable steps to operate and maintain the Services, but do not guarantee uninterrupted availability, compatibility with every device, error-free operation, or permanent availability of every feature.

The Services may be affected by maintenance, outages, network failures, security incidents, software updates, or third-party dependencies. We may make changes for technical, security, legal, or product reasons.

Nothing in this section removes a remedy required where a paid service fails to conform to its description or applicable consumer law.

13. Account deletion, suspension, and termination

You may request account deletion through the in-product deletion process where available. The process may require password confirmation or another confirmation step, schedules a purge after approximately 30 days, and may restrict access while deletion is pending.

Our system attempts to cancel Timivra-managed subscriptions where it can do so, including Paystack subscriptions where a linked subscription code exists. Paddle cancellation may require a separate action. Do not assume every recurring payment has been cancelled solely because you deleted your account.

The 30-day purge schedule is not a guarantee that every copy of every item is instantly erased from backups, logs, payment-provider systems, or records that must lawfully be retained. See the Privacy Policy for details.

We may suspend or terminate access where reasonably necessary to address serious breaches, fraud, security risks, legal requirements, or non-payment. Any action will be proportionate and subject to notice, review, or other remedies required by law.

14. Disclaimers and limitation of liability

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis. We do not warrant that the Services will be uninterrupted, perfectly accurate, suitable for every purpose, or free of every defect.

We do not guarantee particular academic, career, scholarship, financial, productivity, or wellbeing outcomes.

To the extent lawful, we will not be liable for indirect or consequential losses that are not legally recoverable. Where applicable law permits a financial cap, our aggregate liability relating to a paid subscription may be limited to the amount you paid for the affected Services during the 12 months before the event giving rise to the claim.

These limitations do not exclude or restrict liability that cannot lawfully be excluded or restricted, or mandatory rights and remedies under consumer law. They do not limit rights arising from fraud, fraudulent misrepresentation, or other liabilities that applicable law does not permit us to limit.

15. Indemnity

To the extent permitted by law, you are responsible for losses reasonably arising from your unlawful use of the Services, infringement of third-party rights through content you submit, or deliberate breach of these Terms.

Nothing in this section requires you to indemnify Timivra for losses caused by Timivra’s own unlawful conduct, negligence, breach of contract, or liability that cannot lawfully be transferred to a user.

16. Privacy

Our Privacy Policy explains how personal information is collected, used, shared, retained, and protected. Our Cookie Policy explains cookies and similar technologies.

Where the law requires specific consent for a particular processing activity, merely accepting these Terms does not replace that consent.

17. Changes to these Terms

We may update these Terms to reflect changes to the Services, payment arrangements, law, security, or business operations. We will update the “Last updated” date and provide notice or seek consent where required.

Changes will not retroactively remove accrued rights or mandatory legal protections. If a material change requires consent, we will seek it where required by law.

18. Governing law and disputes

These Terms are governed by the laws of Nigeria, subject to any mandatory consumer-protection rules that apply in your country of residence and cannot lawfully be excluded.

The parties should first attempt to resolve disputes through good-faith communication. This does not prevent a party from seeking urgent relief, contacting a regulator, using a statutory dispute-resolution route, or bringing proceedings before a court or tribunal with lawful jurisdiction.

Nothing in this section deprives a consumer of a mandatory right to bring proceedings in their country of residence or another forum where applicable law grants that right.

19. General provisions

If any provision is held invalid or unenforceable, the remaining provisions continue to apply to the extent lawful. Failure to enforce a provision is not a permanent waiver.

You may not transfer your rights or obligations under these Terms without our consent, except where applicable law provides otherwise. We may transfer relevant rights and obligations as part of a lawful business reorganisation, merger, or transfer, subject to applicable law.

These Terms, together with the relevant policies and specific checkout or promotion terms, govern your use of the applicable Services. Mandatory law prevails over any conflicting provision.

20. Contact

Fatiha One Limited trading as Timivra
Email: info@timivra.com

For support, billing, account deletion, or legal notices, contact us at the email above. Do not send passwords or unnecessary sensitive information. Registered office details used for company filings are available to counsel and regulators as required; they are not published on this page.

Related: Privacy Policy | Cookie Policy | Refund and Cancellation Policy